Updated: 1 January 2026

Idn96 Privacy Policy – Our Commitment to Protecting Your Data

Your privacy is our priority. This document clearly explains how idn96 collects, uses, stores, and protects the personal information of every player using our platform.

SSL 256
Bit Encryption
PDPA
Full Compliance
24/7
Security Monitoring

Advanced Data Encryption

All personal information and financial transactions are protected with 256-bit SSL encryption, the same technology used by leading banking institutions.

Your Data is Not Sold

Idn96 will not sell, rent, or share your personal information with any third party for marketing purposes without your consent.

Privacy Controls in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time through the idn96 support team.

Secure Data Storage

Player data is stored on servers protected by layered firewalls, 24/7 monitoring, and strict access controls limited to authorised personnel only.

Data Breach Notification

In the event of any data breach affecting your information, idn96 will notify you within 72 hours in line with industry best practices.

Transparent Cookies

Idn96 uses cookies solely to improve the user experience and for internal analytics. You can manage your cookie settings through your web browser.

Important Note: This Privacy Policy comprehensively describes idn96's privacy practices. By using our platform, you acknowledge that you have read and understood this policy. We encourage you to read this document carefully in its entirety.

1 Introduction & Privacy Commitment of idn96

Idn96 values the privacy of every player who uses our platform. As a trusted online betting platform operating in Malaysia, we understand that your trust in us depends not only on the quality of games offered, but also on how responsibly we handle your personal information.

This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. It explains what information we collect from you, why we need it, how we use it, and the security measures we take to ensure your data remains protected at all times.

This policy applies to all channels of interaction between you and idn96, including our official website, the idn96 mobile app, email communications, customer support services, and any other interactions related to our platform. Should there be any significant changes to this policy, we will notify you via in-platform notifications or your registered email.

idn96's Commitment: We will never sell your personal data to third parties for advertising or marketing purposes. Your information is used solely for the purposes stated in this policy.

2 Personal Information We Collect

Idn96 collects your personal information in several ways – including information you provide directly when registering or using the platform, as well as information collected automatically as you browse our website or use our app.

Data Category Examples of Information Collection Method
Identity Information Full name, date of birth, identification card number Provided during registration or KYC verification
Contact Information Email address, phone number, residential address Provided during account registration
Financial Information Bank account number, bank name, transaction history Provided during the deposit or withdrawal process
Usage Data Game logs, betting preferences, play session duration Automatically collected by the system
Technical Data IP address, browser type, operating system, device Automatically collected upon platform access
KYC Documents Copy of identity card, utility bill, verification selfie Requested during the identity verification process

We only collect information that is genuinely necessary to provide services to you and fulfil our legal obligations. Providing inaccurate or false information during registration may result in the termination of your account.

3 How idn96 Uses Your Information

Every piece of information we collect has a clear and legitimate purpose. idn96 uses your personal information for the following purposes:

  • Account Management: Creating and maintaining your player account, including the login process, identity verification, and account settings management.
  • Transaction Processing: Processing deposits, withdrawals, and all other financial transactions securely and accurately.
  • Legal Compliance: Meeting legal requirements related to anti-money laundering (AML), know your customer (KYC), and mandatory financial reporting.
  • Platform Security: Detecting and preventing fraudulent activity, hacking, bonus abuse, and other security threats.
  • Customer Support: Handling player complaints, inquiries, and support requests more efficiently.
  • Platform Improvements: Analyzing usage patterns to improve the user experience, platform performance, and the variety of games offered.
  • Important Communications: Sending important notifications about your account, changes to terms or policies, and relevant security information.
  • Responsible Gaming: Monitoring betting patterns to identify players who may need responsible gaming support.

With your consent, we may also use your information to notify you about promotions, bonuses, and special offers related to the idn96 platform. You may withdraw this marketing consent at any time through your account settings or by contacting our support team.

4 Information Sharing & Disclosure

Idn96 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited situations where we need to share your information, and this is done with strict controls:

  • Payment Service Providers: Information required to process transactions is shared with our payment gateway and partner banks, subject to strict confidentiality agreements.
  • Game Software Providers: Limited technical data required to operate the games is shared with licensed game software providers that work with idn96.
  • Statutory Authorities: idn96 will disclose information to legal or regulatory authorities when required to do so by law, court order, or official investigation.
  • Fraud Prevention: In cases involving serious fraud, relevant information may be shared with law enforcement agencies or applicable betting industry bodies.
All third parties that receive data from idn96 are bound by strict data protection agreements and are only permitted to use that information for the purposes agreed upon.

If idn96 is involved in any merger, acquisition, or sale of assets, user information may be transferred as part of those business assets. In such cases, you will be given notice before your information is transferred and becomes subject to a different Privacy Policy.

5 Data Security & Encryption

Idn96 continuously invests in cybersecurity infrastructure to ensure your data is always protected against both external and internal threats. The following are the key security measures we have implemented:

  • 256-bit SSL Encryption: All data transmitted between your device and idn96's servers is encrypted using the latest TLS protocols, ensuring no third party can intercept or read your information in transit.
  • Static Data Encryption: Sensitive information such as passwords and financial details stored in our database is encrypted using the robust AES-256 encryption algorithm.
  • Layered Access Controls: Access to player data is strictly limited to staff who genuinely require it to perform their duties, with a complete audit log maintained for every access.
  • 24/7 Monitoring: Our security systems are monitored around the clock by a dedicated cybersecurity team using the latest threat detection tools.
  • Regular Penetration Testing: idn96 conducts regular security testing by independent security experts to identify and patch any vulnerabilities before they can be exploited.
  • Two-Factor Authentication (2FA): Players are encouraged to enable 2FA for an additional layer of account security.

While we take all reasonable precautions, no system in the world can guarantee 100% absolute security. We therefore also encourage you to take personal security measures, such as using a strong password and not sharing your login credentials with anyone.

6 Cookies & Tracking Technologies

Idn96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser when you visit our website.

  • Essential Cookies: These cookies are required for basic platform functions such as login, session security, and navigation. Without them, the platform will not function properly.
  • Performance Cookies: Collecting information on how players use our platform to help us improve overall performance and user experience.
  • Functional Cookies: Remembering your preferences such as language, currency, and display settings so you do not need to re-enter them on every visit.
  • Analytical Cookies: Helping us understand platform usage patterns, the most popular pages, and areas requiring improvement through internal analytics.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the idn96 platform and cause some features to not work properly.

7 Your Privacy Rights as a Player

As an idn96 player, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA and international best practices:

Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of any inaccurate or outdated data.
Right to Erasure
Request deletion of your data when it is no longer required.
Right to Object
Object to the processing of your data for direct marketing purposes.
Right to Data Portability
Request your data in a machine-readable format.
Right to Restrict Processing
Request restriction of data processing under certain circumstances.

To exercise any of these rights, please contact the idn96 customer support team. We will process your request within 30 business days. Please note that some requests may be subject to legal obligations that limit our ability to fulfil them in full.

8 Data Retention & Deletion

Idn96 retains your personal information only for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Retention periods vary by data type:

  • Active Account Data: Retained for as long as your account is active and for the period required after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date in accordance with Malaysian financial legal requirements.
  • KYC Documents: Retained for the duration the account is active and up to 5 years after account closure for AML compliance purposes.
  • Communication Logs: Customer support records are retained for 3 years for reference and dispute resolution purposes.
  • Technical Data: System logs and analytics data are retained for 12 months before being automatically deleted.

When data is no longer needed, idn96 will securely delete it using methods that ensure it cannot be recovered. For data stored in physical format, documents will be destroyed using appropriate methods.

9 Children's Privacy & Youth Protection

Idn96 takes child protection very seriously. Our platform is not directed at individuals under the age of 18 and we do not intentionally collect any personal information from them.

If we find that we have collected personal information from a minor without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. If you believe your child has registered an account at idn96, please contact our support team immediately.

idn96 uses an age verification system during the registration process. Accounts proven to be owned by individuals under 18 will be terminated immediately and all related data will be deleted.

10 Contact Us Regarding Data Privacy

If you have any questions, concerns, or requests relating to the idn96 Privacy Policy or the processing of your personal data, we encourage you to reach out to us through the following channels:

  • Live Chat: The fastest channel – available 24 hours a day, 7 days a week, directly from the idn96 platform.
  • Support Email: [email protected] – for more detailed privacy inquiries or where a written response is required.
  • Help Centre: Visit page FAQ us for answers to frequently asked questions about privacy and data security.

Our team is committed to responding to every privacy-related inquiry within 3 working days. For formal requests such as data access or data deletion, please clearly state the type of request so we can process it more efficiently.

Idn96 is committed to continually improving our privacy practices in line with developments in data protection law and industry best practices. We value all feedback you provide to help us better protect your privacy.

JOIN IDN96 TODAY

Your Data is Safe. Your Games are Fun.

Register an idn96 account today and enjoy a wagering platform that not only offers the best games, but also prioritises your data privacy and security at all times.

256-bit SSL Encryption
PDPA Compliance
Data Not Sold
24/7 Support
Bahasa Melayu